CLARITO Sales Terms and Conditions
These Sales Terms and Conditions (Terms) are between CLARO LLC (an Arizona limited liability company) of 2123 S Priest Dr, Tempe, AZ 85282, USA (we, us or our) and the person or entity purchasing products from us (you or your), together the Parties and each a Party.
Please read these Terms carefully before placing an order. By placing an order you accept these Terms. Our Warranty, Privacy Policy, Refund Policy and Shipping Policy are incorporated into and form part of these Terms.
If you have any questions about these Terms please contact us at support@clarito.com. We are always happy to assist.
1. ABOUT THESE TERMS
1. These Terms apply to every order you place with us through tryclarito.com or any other sales channel we operate.
2. We may amend these Terms at any time. The Terms that apply to your order are those published on our website at the time you place that order.
3. If any inconsistency arises between these Terms and any other document, these Terms will prevail, except where the other document expressly states otherwise.
2. ORDERS
1. An order placed by you is an offer to purchase products from us. No contract is formed until we accept your order.
2. We accept your order when we send you an email confirming that your products have been dispatched. An order confirmation or payment receipt is not acceptance.
3. We may decline or cancel any order, in whole or in part, at our discretion, including where the products are unavailable, where we identify a pricing or description error, where we are unable to verify your payment or delivery details, or where we reasonably suspect fraud or resale. If we cancel an accepted order we will refund you in full.
4. You are responsible for ensuring the accuracy of the details you provide, including your delivery address. We are not liable for orders delivered to an incorrect address supplied by you.
3. PRICING AND PAYMENT
1. All prices are in United States dollars and are inclusive of any sales tax we are required to collect, which will be shown at checkout.
2. Prices may change at any time. A change will not affect an order we have already accepted.
3. We use third party payment providers to process payment. By submitting payment details you confirm you are authorised to use the payment method.
4. Despite our best efforts, a product may be incorrectly priced or described. If the correct price is higher than the price shown, we will contact you before dispatch to ask whether you wish to proceed at the correct price or cancel. If we cannot reach you, we will treat the order as cancelled and refund you in full.
5. Any promotional code, discount or bundle offer is subject to the terms stated with that offer, cannot be combined unless expressly permitted, and may be withdrawn at any time.
4. DELIVERY, RISK AND TITLE
1. Delivery timeframes are set out in our Shipping Policy and are estimates only.
2. Where we are unable to dispatch within the timeframe stated, we will notify you and you may elect to cancel the order for a full refund.
3. Title to the products passes to you on full payment. Risk passes to you on delivery to the address you supplied.
4. If a product arrives damaged, faulty, or is not what you ordered, our Refund Policy and Warranty apply.
5. YOUR RIGHT TO RETURN
Our Refund Policy sets out your right to return products and forms part of these Terms. Nothing in these Terms limits your rights under applicable federal or state consumer protection law, including the Magnuson-Moss Warranty Act (15 U.S.C. §2301 et seq.) and applicable state implied warranty and consumer protection laws.
6. WARRANTY
Our Warranty sets out the warranty we provide against Defects and forms part of these Terms. The Warranty is in addition to, and does not limit or replace, your rights at law.
7. USING THE PRODUCTS
1. Intended use. CLARITO products are consumer devices intended for personal, family and household use.
2. Not a professional interpreter. CLARITO products are not certified interpretation equipment and are not a substitute for a qualified human interpreter. You must not rely on a CLARITO product as the sole means of communication in any medical, clinical, legal, financial, emergency, law enforcement, immigration or safety-critical setting, or in any situation where an inaccurate translation could cause harm or carry legal or financial consequences. Machine translation is imperfect and can produce errors, omissions and misunderstandings.
3. No warranty of accuracy. We do not warrant that any translation produced by the products will be accurate, complete, or fit for any particular purpose. Accuracy varies by language, dialect, accent, background noise, connectivity and speaking style.
4. Recording other people. When you use a CLARITO product to speak with another person, that person's speech is captured in order to translate it. You are responsible for making them aware and for obtaining their consent where the law where you are requires it. Some states require the consent of all parties to a recorded conversation. Do not use a CLARITO product to capture the speech of a person who has not agreed to it.
5. Lawful use. You must not use the products for any unlawful purpose, to infringe the rights of any person, or in any manner that could damage, disable or impair our services.
6. Third party services. Translation may be performed by third party speech recognition and translation providers. Their availability, performance and continuity are outside our control, and we are not liable for their acts, omissions, interruptions or changes to their services.
8. INTELLECTUAL PROPERTY
1. All intellectual property in the products, our website, our branding and our content remains our property or that of our licensors.
2. You may not copy, reproduce, reverse engineer, decompile, or create derivative works from the products or our content, except to the extent permitted by law.
3. You must not use our name, logo or branding without our prior written consent.
9. DISCLAIMERS AND LIMITATION OF LIABILITY
1. To the maximum extent permitted by law, and other than as expressly set out in these Terms, our Warranty, or as required by law, all conditions, warranties and guarantees, whether express or implied, are excluded.
2. To the maximum extent permitted by law, we will not be liable to you for any Consequential Loss however arising, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
3. To the maximum extent permitted by law, our total aggregate liability to you arising out of or in connection with these Terms, the products, or their use, will not exceed the total amount you paid us for the product giving rise to the claim.
4. Nothing in these Terms excludes, restricts or modifies any right or remedy you may have under applicable federal or state law that cannot lawfully be excluded, restricted or modified. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
5. Our liability is reduced to the extent that your acts or omissions, or those of a third party not engaged by us, caused or contributed to the loss.
10. INDEMNITY
You indemnify us against any Liability we suffer arising from your breach of these Terms, your unlawful or negligent use of the products, or your failure to obtain any consent required under clause 7.4.
11. DISPUTE RESOLUTION
1. Talk to us first. Before commencing any formal proceedings, you agree to contact us at support@clarito.com and give us 30 days to resolve the matter informally. Most issues are resolved this way.
2. Binding arbitration. If we cannot resolve a dispute informally, any dispute arising out of or relating to these Terms or the products will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Maricopa County, Arizona, or at your election by telephone, video, or on written submissions, or in your county of residence. The Federal Arbitration Act governs this clause.
3. Class action waiver. To the maximum extent permitted by law, you and we each agree that any proceedings will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
4. Small claims. Either Party may bring an individual action in small claims court instead of arbitration.
5. Your right to opt out. You may opt out of clauses 11.2 and 11.3 by emailing support@clarito.com with the subject line "Arbitration Opt-Out" within 30 days of your first purchase. Opting out will not affect any other part of these Terms and will not affect your relationship with us in any way.
12. GENERAL
1. Governing law: These Terms are governed by the laws of the State of Arizona, United States of America, without regard to its conflict of laws principles, and subject to clause 11, each Party submits to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.
2. Force majeure: Neither Party is liable for any delay or failure to perform caused by an event beyond its reasonable control.
3. No assignment: You may not assign or transfer your rights under these Terms without our prior written consent.
4. No waiver: A failure by us to enforce any provision is not a waiver of that provision.
5. Severance: If any provision (or part of it) is held to be unenforceable or invalid, it will be interpreted as narrowly as necessary to allow it to be enforceable or valid. If it cannot be, it must be severed and the remaining provisions remain valid and enforceable.
6. Entire agreement: These Terms, together with our Warranty, Privacy Policy, Refund Policy and Shipping Policy, constitute the entire agreement between the Parties.
DEFINITIONS
Consequential Loss includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Defect means any non-compliance of the CLARITO products with the requirements of these Terms as a result of our default, and Defective has a corresponding meaning.
CLARITO means the product supplied by us to you pursuant to these Terms, and includes our branded accessories contained in the original packaging supplied to you.
Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment, however arising.
CLARO LLC
2123 S Priest Dr, Tempe, AZ 85282, USA
support@clarito.com
Last updated: 7 April 2026
