CLARITO Shipping Policy
This Shipping Policy forms part of our Sales Terms and Conditions.
Where we ship
We currently ship to all 50 United States, including Alaska and Hawaii, and to APO, FPO and DPO addresses.
We do not currently ship internationally. If you would like us to, email support@clarito.com and tell us where you are, so we know where to open next.
Where your order ships from
Orders ship from within the United States.
There are no customs duties, import fees or brokerage charges on orders delivered within the United States. The price you see at checkout is the price you pay.
How long it takes
| Timeframe | |
|---|---|
| Order processing | 1 to 3 business days |
| Transit | 5 to 11 business days |
| Total, order to doorstep | 8 to 14 business days |
Business days are Monday to Friday, excluding public holidays. Orders placed on a weekend or public holiday begin processing the next business day.
These timeframes are estimates. Carrier delays, severe weather and peak periods such as late November and December can extend them.
If we cannot dispatch your order within the timeframe above, we will email you, and you may cancel for a full refund.
Shipping cost
Shipping costs are calculated at checkout and shown before you pay. Any free shipping threshold or promotion will be stated with that offer.
Tracking
You will receive a dispatch email with a tracking number once your order leaves our warehouse. Tracking can take up to 48 hours to begin updating after you receive it. If your tracking has not moved in five business days, email support@clarito.com and we will chase it for you.
Delivery problems
Marked delivered but not received. Please check with anyone else at the address and look in the usual safe places, then contact us. We will open an investigation with the carrier. If the parcel cannot be located, we will replace it.
Damaged in transit. Send us a photograph at support@clarito.com within 30 days and we will replace or refund it in full, including shipping. You do not need to return a product that arrived destroyed.
Lost in transit. If tracking shows no movement for ten business days, contact us and we will replace the order at our cost.
Wrong address supplied. If an order is undeliverable or returned to us because of an incorrect address you supplied, we will contact you to arrange redelivery. A second shipping charge may apply.
Address changes
Email support@clarito.com as soon as possible. We can usually change an address before dispatch, but not after. Once a parcel is with the carrier we cannot redirect it.
Questions
CLARO LLC
2123 S Priest Dr, Tempe, AZ 85282, USA
support@clarito.com
Last updated: 7 April 2026
